SafeStep PDX
At SafeStep PDX, your privacy matters. This policy explains how we collect, use, and safeguard your personal information when you interact with our website or use our pet waste removal services.
1. Text Communications
By choosing to receive text messages from SafeStep PDX, you consent to receive occasional promotional and service-related SMS updates. Your phone number will be used solely for this purpose and will never be shared with third parties for marketing. To unsubscribe from messages, simply reply “STOP” at any time.
2. Information We Collect
We may collect the following types of information to provide the best experience possible:
- Personal Details: Name, address, phone number, and email when you request services or get in touch.
- Payment Info: If you make a payment, billing information may be collected and processed securely through our trusted payment partners.
- Site Usage: IP address, browser type, and browsing behavior may be tracked to improve our website and services.
- Cookies: We use cookies and similar tools to understand user activity and enhance your online experience.
3. How We Use Your Information
The information we collect may be used to:
- Provide and manage our pet waste removal services.
- Handle billing and service-related communications.
- Respond to questions or support requests.
- Improve our website, services, and customer experience.
- Meet legal or regulatory requirements.
4. Information Sharing
SafeStep PDX does not sell or rent your personal information. We may share information with:
- Trusted Partners: Service providers who help us with tasks like payment processing, marketing, or website maintenance.
- Legal Requirements: If legally required, we may share information with law enforcement or regulatory authorities.
- Business Changes: If we are involved in a business transition (e.g., merger, acquisition), customer information may be part of the transferred assets.
5. Data Security
We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee complete protection of your data during transmission or storage.
6. Your Rights & Choices
You are in control of your information. You can:
- Request to view, update, or delete your personal data.
- Unsubscribe from promotional messages at any time.
- Adjust cookie settings via your browser preferences.
7. External Links
Our website may link to other sites. SafeStep PDX is not responsible for the privacy practices or content of those external websites. We encourage you to review their policies before providing any information.
8. Policy Updates
This policy may be updated from time to time. When we make changes, the updated version will be posted on our website with the revised effective date.